Privacy Policy — pak788
At pak788, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains in clear terms how we collect, process, store and protect your personal data when you use our platform, and what rights you hold over that data at every stage.
What This Policy Covers
The six areas below summarise the key privacy topics addressed in this document. Please read the full policy below for complete details of your rights and our obligations.
Data We Collect
The categories of personal data pak788 collects from you — including registration details, identity documents, transaction information and usage data generated during your sessions.
How We Use Your Data
The lawful bases and specific purposes for which we process your information — from account management and KYC compliance through to fraud prevention and platform improvement.
Data Sharing
Who we share your data with, under what circumstances, and the safeguards that apply — including third-party payment processors and regulatory or legal disclosure obligations.
Security Measures
The technical and organisational controls pak788 applies to protect your personal data from unauthorised access, breach, loss or misuse — including encryption standards and access restrictions.
Your Rights
Your data subject rights — access, correction, deletion, restriction, portability, objection — and the steps you need to take to exercise them with pak788's data team.
Cookies & Tracking
How pak788 uses cookies and similar technologies, the categories of cookies deployed, their purpose, and how you can manage your preferences through browser settings.
1. Introduction
This Privacy Policy ("Policy") describes how pak788 ("we", "us", "our", "the Platform") collects, uses, stores, discloses and protects personal data provided by or collected from individuals ("you", "your", "User") who access or use the pak788 website at https://pak788.cam and all associated services.
pak788 is an English-language online gaming information and entertainment platform serving users primarily located in Pakistan, including cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The Platform covers sports betting information, live casino content, cricket wagering guidance and responsible gambling topics.
We are committed to handling your personal data responsibly, lawfully and transparently. This Policy is intended to give you clear, honest information about our data practices. By accessing or using the pak788 Platform, you acknowledge that you have read and understood this Policy.
🔐 Our Core Privacy Commitment
pak788 will never sell your personal data to third parties for their own marketing purposes. We do not monetise user data. Information you provide is used solely to operate, improve and secure the Platform and to comply with applicable legal obligations.
2. Definitions
The following terms carry specific meanings throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers and payment information. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, restriction, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this case, pak788. |
| "Data Processor" | A third party that processes personal data on behalf of pak788 under contractual instruction — such as cloud hosting providers or payment gateways. |
| "Consent" | Freely given, specific, informed and unambiguous agreement by a User to the processing of their personal data for a stated purpose. |
| "KYC" | Know Your Customer — identity verification procedures requiring document submission to confirm a User's identity. |
| "Cookie" | A small data file stored on your device by the Platform when you visit, used to maintain session state, preferences and usage analytics. |
3. Data Controller
For the purposes of applicable data protection law, pak788 acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, pak788 is responsible for determining the purposes and means of processing your personal data and for ensuring that processing activities comply with applicable data protection obligations.
Contact details for data-related correspondence are provided in Section 16 of this Policy. All data rights requests and privacy enquiries should be directed to our designated contact channel.
⚠️ Pakistan Regulatory Context
pak788 does not claim regulation by, or data processing authorisation from, the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any other Pakistani regulatory body. Users in Pakistan should be aware that applicable data protection frameworks in their jurisdiction may differ from those referenced in this Policy.
4. Data We Collect
4.1 Data You Provide Directly
When you register for an Account or interact with Platform features, you may provide:
- Identity data: Full legal name, date of birth, nationality and gender;
- Contact data: Email address, postal address and phone number;
- Account credentials: Username and encrypted password;
- Identity documents: CNIC (front and back), passport or driver's licence submitted for KYC verification;
- Financial data: Bank account details, mobile wallet references (for example Easypaisa or JazzCash account numbers where provided as context), and transaction history within the Platform;
- Support correspondence: Content of any messages sent to [email protected] or submitted through support channels.
4.2 Data Collected Automatically
When you access the Platform, we may automatically collect the following technical and usage data:
- Device data: Device type, operating system, browser type and version;
- Network data: IP address, internet service provider and approximate geographic location;
- Usage data: Pages visited, features used, session duration, click patterns and referring URL;
- Cookie data: Data stored in browser cookies and local storage as described in Section 11.
4.3 Data from Third Parties
We may receive limited personal data from third-party sources such as identity verification services used to complete KYC checks, fraud prevention databases used to screen account activity, and analytics providers operating on our behalf. Such data is processed only as permitted by this Policy and applicable law.
5. Legal Basis for Processing
pak788 processes personal data only where a lawful basis exists. The primary legal bases we rely upon are:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual necessity | Processing required to create and manage your Account, facilitate transactions, and deliver the services you have requested. |
| Legal obligation | Processing required to comply with anti-money laundering obligations, KYC verification requirements, and lawful requests from competent authorities. |
| Legitimate interests | Fraud prevention, platform security, service analytics, responsible gambling monitoring and internal administration — where our interests do not override your fundamental rights. |
| Consent | Non-essential cookies, marketing communications and any processing activity where we have explicitly sought and obtained your agreement. |
6. How We Use Your Data
pak788 uses the personal data we collect for the following specific purposes:
- Account management: Creating, maintaining, securing and closing your Platform Account;
- Identity verification (KYC): Confirming your identity and age eligibility as required by platform policy and operator obligations;
- Transaction processing: Recording deposits, withdrawals and balance adjustments, and providing transaction history to you on request;
- Responsible gambling: Monitoring account activity to identify patterns that may indicate problematic behaviour, applying self-imposed limits you have set, and enforcing self-exclusion requests;
- Fraud and security: Detecting, investigating and preventing fraudulent activity, unauthorised access and policy violations;
- Customer support: Responding to enquiries, resolving complaints and managing escalations submitted to our support team;
- Platform improvement: Analysing usage patterns to improve content, navigation, performance and user experience;
- Legal compliance: Maintaining records required for anti-money laundering compliance and responding to lawful regulatory or law enforcement requests;
- Communications: Sending service-related notifications, security alerts and — where you have opted in — promotional communications.
7. Data Sharing & Disclosure
7.1 Service Providers
pak788 engages carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These include cloud hosting and infrastructure providers, identity verification and KYC service providers, fraud detection and security monitoring services, and analytics providers. All processors are contractually required to process your data only for the purposes specified and to maintain appropriate security standards.
7.2 Payment Processors
When you make financial transactions on the Platform, relevant data (such as account reference numbers and transaction amounts) is shared with the applicable payment processor. Pakistan-familiar payment references — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned in this context for user familiarity only. pak788 does not claim that these providers endorse gambling or are affiliated with the Platform. Data shared with payment processors is governed by their own privacy policies.
7.3 Legal & Regulatory Disclosure
We may disclose personal data to competent authorities, law enforcement agencies, courts or regulators where we are legally required to do so, where disclosure is necessary to protect the rights or safety of any person, or where disclosure is required as part of an investigation into suspected fraud or financial crime.
7.4 Business Transfers
In the event of a merger, acquisition, restructuring or sale of pak788 assets, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer that materially affects the terms of this Policy.
✅ No Sale of Personal Data
pak788 does not sell, rent or trade your personal data to third parties for commercial or marketing purposes. Data sharing is limited to the specific operational and legal contexts described in this section.
8. Data Retention
pak788 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying applicable legal, regulatory, compliance and reporting requirements.
| Data Category | Typical Retention Period |
|---|---|
| Account registration data | Duration of Account plus minimum 5 years after closure for AML compliance |
| Identity documents (KYC) | 5 years from the date of submission or Account closure, whichever is later |
| Transaction records | Minimum 5 years from the date of transaction |
| Support correspondence | 3 years from the date of the last interaction, or as required for dispute resolution |
| Technical usage data | Up to 24 months from collection date |
| Cookie data | Varies by cookie type — see Section 11 for details |
Where data is no longer required for any active purpose, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
9. Security Measures
pak788 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
- Encryption in transit: All data exchanged between your browser and the Platform is encrypted using TLS (Transport Layer Security) protocols;
- Encryption at rest: Sensitive personal data stored in our systems, including identity documents, is encrypted at rest using industry-standard algorithms;
- Access controls: Access to personal data is restricted to authorised personnel who have a legitimate need-to-know basis and are bound by confidentiality obligations;
- Two-factor authentication: Available to users as an additional layer of Account security;
- Security monitoring: Continuous monitoring for anomalous access patterns, intrusion attempts and data breach indicators;
- Vendor assessment: Third-party processors are assessed for security compliance before engagement and subject to contractual security obligations.
📢 Your Responsibility
While pak788 takes robust measures to protect your data, no system is entirely immune from risk. You are responsible for maintaining the security of your Account credentials. Do not share your password with anyone, and contact support immediately if you suspect unauthorised access to your Account.
10. International Data Transfers
pak788 may process or store personal data on servers located outside Pakistan. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to maintain a level of protection consistent with the standards described in this Policy.
Such safeguards may include contractual clauses requiring the receiving party to maintain equivalent data protection standards, transfers to countries or organisations with recognised adequate data protection frameworks, or other legally recognised transfer mechanisms.
By using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. If you have questions about international transfers, please contact us using the details in Section 16.
11. Cookies & Tracking Technologies
11.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the website to remember information about your visit — such as your language preference and login state — to make your next visit easier and the site more useful to you. pak788 uses cookies and similar technologies including local storage objects and web beacons.
11.2 Categories of Cookies We Use
| Category | Purpose | Retention |
|---|---|---|
| Required for core platform functionality including session management, authentication state and security tokens. Cannot be disabled without impairing platform use. | Session to 1 year | |
| Help us understand how users navigate the Platform — which pages are most visited, where users come from, and how long sessions last. Used to improve content and performance. | Up to 24 months | |
| Used to deliver relevant content and track the effectiveness of promotional activities. Only deployed where you have provided explicit consent. | Up to 12 months |
11.3 Managing Cookie Preferences
You can control cookie settings through your browser's privacy settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may significantly impair your ability to use certain features of the Platform. Browser-level cookie management guides are available through your browser's help documentation.
12. Minors & Underage Access
The pak788 Platform is strictly intended for users who are at least 18 years of age, or such higher minimum age as required by the operator's licence jurisdiction. We do not knowingly collect or process personal data from individuals under 18 years of age.
pak788 uses age verification mechanisms during registration and may request additional identity documentation to confirm age eligibility as part of the KYC process.
13. Your Data Rights
Depending on applicable data protection law in your jurisdiction, you may hold some or all of the following rights in respect of your personal data held by pak788. We will respond to verified rights requests within a reasonable timeframe, and in any event within 30 calendar days of receipt.
Right of Access
Request a copy of the personal data pak788 holds about you, along with information about how it is being processed.
Right to Rectification
Request that inaccurate or incomplete personal data be corrected or updated to reflect the current position.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that we restrict the processing of your personal data in specified circumstances while a dispute or objection is pending.
Right to Portability
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Right to Object
Object to processing of your personal data based on legitimate interests or for direct marketing purposes, including profiling related to such marketing.
To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We may require verification of your identity before processing the request to ensure we are responding to the correct individual.
📋 Limitations on Rights
Certain rights may be limited or overridden by legal obligations — for example, we cannot erase transaction records that we are legally required to retain for anti-money laundering compliance, regardless of a deletion request. Where a limitation applies, we will explain the reason in our response.
14. Third-Party Links
The pak788 Platform may contain references to or contextual information about third-party payment providers, sports events, gaming platforms or other organisations. These references are provided for informational context only and do not constitute endorsement, affiliation or a direction for users to visit external websites.
pak788 is not responsible for the privacy practices, data collection activities or content of any third-party websites. Where third-party links are present, users access those sites entirely at their own risk and under the terms of the respective third party's privacy policy. We recommend reviewing the privacy policy of any third-party site before providing personal information.
15. Policy Amendments
pak788 reserves the right to update, revise or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, technological developments or operational requirements. When material changes are made, the "Last updated" date at the top of this page will be revised.
For significant changes that materially affect how we process your personal data, we will make reasonable efforts to provide notice through the Platform. It is your responsibility to review this Policy periodically. Continued use of the Platform following any revision constitutes your acceptance of the updated Policy.
16. Contact & Data Rights Requests
If you have questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the pak788 team using the details below. We will acknowledge your enquiry promptly and aim to provide a substantive response within 30 calendar days.
Privacy & Data Enquiries
Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Support Languages
English & Urdu
Available hours apply. Response within 30 calendar days.
Email addresses are displayed as plain text only and are not clickable. Please copy the address manually to compose your message.
Your Privacy Matters at pak788
We are committed to transparent, responsible data handling. If you have any further questions about how your data is used, our team is here to help. You can also explore our other policy pages for full platform terms.